Viakoo Service Assurance Manager

Cyber-Physical System Operational Intelligence

Operational intelligence for cyber-physical systems is critical to protecting the enterprise, its assets, and its employees. Viakoo Service Assurance Manager (SAM) provides 24/7/365 visibility into every device on the network, ensuring that all systems are performing as expected. SAM is ideal for organizations with IoT systems, such as video and access control applications, who have a clear mission to protect their cyber-physical infrastructure. With SAM, you can be confident that your cyber-physical system is always secure and running smoothly.

Viakoo Service Assurance Manager (SAM) ensures every device on the network is visible and performing as expected – 24/7/365. SAM is for organizations with IoT systems such as Video and Access Control applications and associated devices who have a clear mission to protect the enterprise, its assets, and its employees.

Automated Diagnostics That Finds Root Cause of Problems Fast

Many enterprises keep their networks secure by ensuring every device on the network has a valid 802.1x certificate. Installing and maintaining certificates for thousands of IoT devices from multiple vendors has been a complex and virtually impossible task. Until now. The Viakoo Action Platform and the Viakoo Device Certificate Manager (DCM) delivers centralized automated full life cycle management for 802.1x certificates for IoT devices at virtually any scale.

Quality of Service Metrics

The Viakoo Action Platform is built on Digital Twin technology, meaning that operational data is constantly analyzed to serve and report on key metrics. SAM tells you complete end-to-end network health, the uptime of video and access control, and even if all video streams are being recorded and stored for the desired retention period.

Service metrics cyber-physical system
Automated Cyber-Physical System

Automated Fix-It Plan and Ticketing

Viakoo SAM dramatically reduces downtime by immediately analyzing failures and generating a concise Fix-It Plan. Alerts and tickets can be generated and assigned within SAM, as well as being integrated with 3rd party ticketing systems like Remedy and ServiceNow.

On-demand Inventory Reporting

Many IoT systems like video and access control have new devices added or removed on a frequent basis, making inventory management difficult. SAM solves that problem with automated application-directed discovery (ADD) to give full visibility to all application-driven IoT devices on your network. Viakoo SAM also has bi-directional integration with leading network-based discovery solutions like Armis and Forescout, providing full understanding of all devices at all times.

On demand Reporting Cyber-Physical System

Enterprise IoT Management & Remediation

Contact Viakoo for more information!

Let Viakoo prove the value of the Viakoo IoT Management Platform by reducing costs to manage your device firmware, password compliance, and secure certificate management. Viakoo is a 100% AGENTLESS enterprise scale management solution addressing the IoT cyber security needs of all enterprises.

Viakoo’s IoT Management Solution will scale with your enterprise. With Viakoo, we can prove significant cost reduction, unmatched scalability, a drastic reduction in staffing requirements to manage your devices, and most of all, you will be able to provide an audit trail for compliance that will make any CSO, IT Manager, Risk Manager etc. very happy.

Contact Viakoo for an IoT device risk assessment that will identify your attack surface, today!

IoT device security

Enterprise IoT Management & Remediation

iot device certificate manager

IoT Device SSL/TLS Certificate Management

Extend Zero Trust coverage to IoT devices with 802.1x / TLS / OPC-UA automated certificate provisioning and management.

Manage your IoT passwords at scale

Are Your Enterprise IoT Passwords Compliant

Automate verification of password policies at scale and meet standards compliance such as PCI, NERC, and NIST.

Viakoo iot device firmware manager - Enterprise IoT security platform

Enterprise IoT Device Firmware Management

IoT device security and management with automated firmware updates at an enterprise scale.

Enterprise IoT Security Solutions

Viakoo IoT Security Datasheets