Preemptive means you can take action to prevent failures from occurring because you are automatically warned as the customer’s system begins to degrade. Premptive means you’ve got mobile access to manage brewing issues wherever you are. Preemptive means you can share critical information with others on your team, assign tasks, and dive into details as needed to root out corner-case issues.
Viakoo makes you preemptive by advising you about degrading conditions, arming you with the details you need, and making task management easy.
- Mobile as you are via phone app
- Web portal/dashboard
- Alert and Advisory notice management
- Details can make all the difference (Diagnostics database containing system details)